Our SAM tooling process at ITSX Assure

Renewal Support Service

  • Governance over the entire renewal process
  • Publishers weighted against spend and risk to create gold, silver and bronze list, with appropriate levels of governance.

Service Scope: All Software, physical & virtual


Software Request and Fulfilment Service

  • Proactive management of all software licences throughout the software lifecycle
  • Validate requests as per service request fulfilment process / service catalogue
  • Non standard software management
  • Projects and portfolio demand management
  • Portal management process.


  • Creation of an effective license position followed by an optimised licence position and then a managed license position

Software Audit Service

  • Quarterly audit of vendors, tooling and data
  • External audit management




Policy And Process Enforcement

Software Asset Management Policy

  • Reporting breaches of polict
  • Un-approved software installations
  • Policy refresh and ownership
  • Process validation and Improvement
  • SLAM Process and policy

Reporting Service

  • Comliance reporting cycle 
  • Non standard request reporting
  • End of life reporting
  • ELP, optimisation and renewals
  • Tooling coverage and capability



Delivery Method

We provide an offsite UK based service with an offshore India based service.

Our experts are embedded into your team providing a blended delivery. This means a 100% delivered service and an 80% delivered service with upskilling of your team, reducing to 20% ITSX delivery over time.

Duration of activities 

  • 1/3/5 days per week 
  • 1/3/6/12 month services
  • Flexible resource pool, drawn down over period
  • Defined project

Charging Model 

  • Day Rate 
  • Outcome based project 
  • Partial managed service 
  • Full managed service 
  • Direct purchase / government framework 
  • Via a software reseller  

Tooling we can work with

  • Manual data collection 
  • Existing tool (Flexera, ServiceNow, Snow, other tools) 
  • Deploy new permanent or temporary tool




Our Leadership
& Expertise


  • ITAM Expert project manager
  • Embedded temporary team manager
  • Staff & resource management 
  • Embedded or remote team consultants (Contractors SIFA level 2-6)
  • Employees of ITSX