The ITAM Target operating model





ITAM Operating target information here at ITSX Assure



IT Software Asset Management Services

  • Renewal Support
  • ELP Service
  • Software Audit Service
  • Policy and Process Enforcement Service
  • Reporting
  • Software Request Fulfilment Service 


Essential components include: 

  • Organisational structure  
  • Reporting line  
  • Governance  
  • Roles and responsibilities  
  • Performance evaluations and improvement  
  • Relationships and contracts  
  • Financial management  



Delivery Method

We provide an offsite UK based service with an offshore India based service.

Our experts are embedded into your team providing a blended delivery. This means a 100% delivered service and an 80% delivered service with upskilling of your team, reducing to 20% ITSX delivery over time.

Duration of activities 

  • 1/3/5 days per week 
  • 1/3/6/12 month services
  • Flexible resource pool, drawn down over period
  • Defined project

Charging Model 

  • Day Rate 
  • Outcome based project 
  • Partial managed service 
  • Full managed service 
  • Direct purchase / government framework 
  • Via a software reseller  

Tooling we can work with

  • Manual data collection 
  • Existing tool (Flexera, ServiceNow, Snow, other tools) 
  • Deploy new permanent or temporary tool




Our Leadership
& Expertise


  • ITAM Expert project manager
  • Embedded temporary team manager
  • Staff & resource management 
  • Embedded or remote team consultants (Contractors SIFA level 2-6)
  • Employees of ITSX