ITSX ASSURE are a team of award winning, IT optimisation and Commercial IT experts.  Our services are independent, value driven and delivered with a unique ‘customer first’ approach.


  • Expert guidance from an industry leading, UK based ILMT expert. 
  • ITSX has a wide range of experience with ILMT deployments. 
  • Training courses available at Foundation, intermediate and higher levels.  
  • Additional IBM Licensing services for risk identification, optimisation and commercial contract renewal advisement also available. 


We offer a complete range of services designed around IBM ILMT:

ILMT Setup and Installation

Our set up project helps you identify and deploy ILMT agents to sub capacity eligible and PVU license based platforms. Expert configuration, detailed bundling and categorisation of software and training for your team.

ILMT Bronze Managed Service

Maintain updates to platform via fixlets and tasks. Highlight failing agent scans for client to rectify. Ensure correct bundling of software. Run essential audit schedule reports for compliance. Quarterly reports on usage, agents, VMs and compliance. Identify areas of non compliance.

ILMT Silver Managed Service

The same great service as bronze, but with additional benefits of having ITSX fix any failing agent scans and leveraging our world class IBM licensing experts to advising on areas for cost saving and avoidance.


ILMT Gold Managed Service

The same great service as silver, but with the additional benefit of ITSX upgrading your ILMT agents to the latest versions, logging changes and updates each quarter, perform essential compliance and maintain ILMT as per IBM's terms. Upgrade bigfix once per annum. PA site monitoring and management. 10 additional detailed repots to aid compliance.



Our Process

Phase 1 ELP

Effective License Position

We begin our process by discovering what you currently have. We investigate your current contract and your current products. Our experts will interpret create to create a trustworthy license position.

Phase 2 OLP

Optimised License Position 

Next we work with you to discover what you need through the use of future demand strategy workshops, License use rights optimisation and Product deployment optimal management planning.

Phase 3 Renewal

Optimal commercial BoM (Bill of Materials) 

We then provide you with an optimised bill of materials based on current vs future demand and a Negotiation strategy and audit support. We also provide price benchmarking from comparable peers in vertical and contract benchmarking, advantageous T&Cs, saving strategies.

Phase 4 MLP

Managed License Position 

At phase 4 we offer a contract utilisation tracking plan for maintaining optimal value and compliance, as well as:

  • New requirement validation, tracking and optimisation 
  • Services for achieving successful implementation of above:
  • Training of your team
  • Yearly review and renewal planning / support 
  • Quarter touch point review service
  • Full managed service




We are proud to be truly independent of software the sales process. We are UK based, offering world class Software Asset Management & Commercial software experts with a proven track record of success.




Delivery Method

We provide an offsite UK based service with an offshore India based service.

Our experts are embedded into your team providing a blended delivery. This means a 100% delivered service and an 80% delivered service with upskilling of your team, reducing to 20% ITSX delivery over time.

Duration of activities 

  • 1/3/5 days per week 
  • 1/3/6/12 month services
  • Flexible resource pool, drawn down over period
  • Defined project

Charging Model 

  • Day Rate 
  • Outcome based project 
  • Partial managed service 
  • Full managed service 
  • Direct purchase / government framework 
  • Via a software reseller  

Tooling we can work with

  • Manual data collection 
  • Existing tool (Flexera, ServiceNow, Snow, other tools) 
  • Deploy new permanent or temporary tool