Microsoft Services





How can ITSX help? 

  • Assistance for your team with any part of your Microsoft management process  
  • Effective License position creation and optimisation for cloud, user, desktop & datacentre 
  • Strategic user profiling workshops for O365 
  • Best of breed Microsoft renewal contract negotiation, price benchmarking  
  • Audit defence / prevention support  
  • Spend profiling and vertical benchmarking  

Microsoft Optimisation Service

For all or a selection of your Microsoft software -

  • What do you own?
  • How is it licensed?
  • How is it used today?
  • How can it be optimised & what do you need for the future?

A value driven activity that reduces spend, risk & complexity. 

Audit Defence Service

Audits are always challenging; this applies double to Microsoft as this could impact on the organisation’s infrastructure needs.  Disruption to the business, data and script reviews, complex metrics and tough negotiations. our experienced audit team & tactics, combined with risk identification, mitigation and optimisation, will guide you to a positive outcome. 

Managed / Support Service

Creation of an Effective License Position to baseline the current Microsoft estate.  Outlining of any optimisation work that can be undertaken with recommended timescales, underpinned with regular updated ELP’s to track any changes and pro-actively manage and reduce any non-compliance within the organisation. 

Rapid Review

Short 3-day burst project to establish timescales, milestones and potential ROI for a full Microsoft optimisation programme, audit defence or annual support service. Perfect for business case building and identifying potential value 

License resale

Assistance identifying and selling spare perpetual licenses you no longer need.  



Microsoft data management 

  • Manual approach  
  • Tooling Automation - Flexera capability.


Our Process

Phase 1 ELP

Effective License Position

We begin our process by discovering what you currently have. We investigate your current contract and your current products. Our experts will interpret create to create a trustworthy license position.

Phase 2 OLP

Optimised License Position 

Next we work with you to discover what you need through the use of future demand strategy workshops, License use rights optimisation and Product deployment optimal management planning.

Phase 3 Renewal

Optimal commercial BoM (Bill of Materials) 

We then provide you with an optimised bill of materials based on current vs future demand and a Negotiation strategy and audit support. We also provide price benchmarking from comparable peers in vertical and contract benchmarking, advantageous T&Cs, saving strategies.

Phase 4 MLP

Managed License Position 

At phase 4 we offer a contract utilisation tracking plan for maintaining optimal value and compliance, as well as:

  • New requirement validation, tracking and optimisation 
  • Services for achieving successful implementation of above:
  • Training of your team
  • Yearly review and renewal planning / support 
  • Quarter touch point review service
  • Full managed service




We are proud to be truly independent of software the sales process. We are UK based, offering world class Software Asset Management & Commercial software experts with a proven track record of success.




Our Leadership
& Expertise


  • ITAM Expert project manager
  • Embedded temporary team manager
  • Staff & resource management 
  • Embedded or remote team consultants (Contractors SIFA level 2-6)
  • Employees of ITSX 




Delivery Method

We provide an offsite UK based service with an offshore India based service.

Our experts are embedded into your team providing a blended delivery. This means a 100% delivered service and an 80% delivered service with upskilling of your team, reducing to 20% ITSX delivery over time.

Duration of activities 

  • 1/3/5 days per week 
  • 1/3/6/12 month services
  • Flexible resource pool, drawn down over period
  • Defined project

Charging Model 

  • Day Rate 
  • Outcome based project 
  • Partial managed service 
  • Full managed service 
  • Direct purchase / government framework 
  • Via a software reseller  

Tooling we can work with

  • Manual data collection 
  • Existing tool (Flexera, ServiceNow, Snow, other tools) 
  • Deploy new permanent or temporary tool