Businesses are facing increasing pressure to reduce expenditure, ensuring that they maintain best in class pricing on software licensing whilst reducing the risk of non-compliance and the threat of audits.

 SAP is an entirely different prospect to other software vendors and internal SAM teams will often struggle with either the complexity of the licensing models, finding the actual deployment data, interpreting the minutiae of the contract – or all three elements. SAP thrives on this complexity and relies on customers either purchasing more licensing to cover a perceived shortfall or simply completing an ‘as is’ renewal at an annualised price uplift to negate the need for an audit.


How ITSX Can Help:

  • We help you understand what you own and how its licensed.  
  • Your current usage, risks, shelf ware and commercial models. 
  • Present options for optimising deployed software and commercial models. 
  • Optimise future requirements and roadmaps to create a bill of materials. 
  • Support or lead negotiations with SAP to ensure you get the best deal. 
  • Provide Proactive Governance services or guidance to keep you optimised. 
  • LAW report prep and submission


We offer a complete range of SAP services:

SAP Optimisation Service

For all or a selection of your SAP Software - What do you own? How is it licenced? How is it used today?  How Can it be optimised & What do you need for the future? A value driven activity that reduces spend, risk & complexity.

Audit Defence

Audits are always challenging. This applies double to SAP. Disruption to the business, data and script reviews, complex metrics and tough negotiations, our experienced audit team & tactics, combined with risk identification, mitigation and optimisation, will guide you to a positive outcome.

Annual Audit Support Service

Total named user licence review and change recommendations. Engine monitoring. Demand governance for new requirements. Annual USMM / SLAW reporting and submission. Monthly Utilisation and ELP reporting. 

Rapid Review

Short 3 day burst project to establish timescales, milestones and potential ROI for a full SAP optimisation programme, audit defence or annul support service. Perfect for business case building and identifying potential value.



Our Process

Phase 1 ELP

Effective License Position

We begin our process by discovering what you currently have. We investigate your current contract and your current products. Our experts will interpret create to create a trustworthy license position.

Phase 2 OLP

Optimised License Position 

Next we work with you to discover what you need through the use of future demand strategy workshops, License use rights optimisation and Product deployment optimal management planning.

Phase 3 Renewal

Optimal commercial BoM (Bill of Materials) 

We then provide you with an optimised bill of materials based on current vs future demand and a Negotiation strategy and audit support. We also provide price benchmarking from comparable peers in vertical and contract benchmarking, advantageous T&Cs, saving strategies.

Phase 4 MLP

Managed License Position 

At phase 4 we offer a contract utilisation tracking plan for maintaining optimal value and compliance, as well as:

  • New requirement validation, tracking and optimisation 
  • Services for achieving successful implementation of above:
  • Training of your team
  • Yearly review and renewal planning / support 
  • Quarter touch point review service
  • Full managed service




We are proud to be truly independent of software the sales process. We are UK based, offering world class Software Asset Management & Commercial software experts with a proven track record of success.




Delivery Method

We provide an offsite UK based service with an offshore India based service.

Our experts are embedded into your team providing a blended delivery. This means a 100% delivered service and an 80% delivered service with upskilling of your team, reducing to 20% ITSX delivery over time.

Duration of activities 

  • 1/3/5 days per week 
  • 1/3/6/12 month services
  • Flexible resource pool, drawn down over period
  • Defined project

Charging Model 

  • Day Rate 
  • Outcome based project 
  • Partial managed service 
  • Full managed service 
  • Direct purchase / government framework 
  • Via a software reseller  

Tooling we can work with

  • Manual data collection 
  • Existing tool (Flexera, ServiceNow, Snow, other tools) 
  • Deploy new permanent or temporary tool